Shipping policy
Effective Date: June 29, 2026
This Shipping Policy explains how orders are processed, shipped, and delivered by BohoBraidCo. Please review this policy carefully before placing an order.
Business Information
- Store Name: BohoBraidCo
- Store Type: General Store
- Website: https://bohobraidco.myshopify.com
- Business Address: 1158 36TH ST, Emeryville, Oakland, California, 94608, United States
- Phone: +1 681-993-3454
- Email: losibeniadania@gmail.com
Shipping Coverage
We currently ship orders within the United States.
Free Shipping
We offer free standard shipping on all orders delivered within the United States.
Any applicable shipping charges outside of standard shipping will be clearly displayed during checkout before payment is completed.
Order Cut-Off Time
Orders placed before 5:00 PM (local time) are typically processed on the same business day.
Orders submitted after the daily cut-off time will begin processing on the next business day.
Handling Time
- Handling Time: 1–2 Business Days
Orders are prepared, verified, packed, and transferred to the shipping carrier during the handling period.
Business days do not include weekends or public holidays.
Delivery Time
- Estimated Delivery Time: 5–8 Business Days
Delivery estimates begin after the handling period has been completed.
Actual delivery times may vary depending on carrier operations, weather conditions, peak shipping periods, and other factors beyond our control.
Total Estimated Delivery Time
- Handling Time: 1–2 Business Days
- Transit Time: 5–8 Business Days
- Total Estimated Delivery Time: 6–10 Business Days
Order Tracking
Once your order has been shipped, a shipping confirmation email containing tracking information will be sent to the email address used during checkout.
Tracking information may require up to 48 hours to become active within the carrier's system.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
Incorrect, incomplete, or invalid addresses may result in delays, failed deliveries, additional carrier fees, or returned shipments.
Undeliverable Packages
If a package is returned because of an incorrect address, refusal of delivery, or repeated failed delivery attempts, additional shipping arrangements may be required before reshipment can occur.
Lost Packages
If you believe your shipment has been lost during transit, please contact us as soon as possible.
We will work with the shipping carrier to investigate the shipment and assist with an appropriate resolution when available.
Damaged Deliveries
If your package arrives damaged, please contact us promptly and provide:
- Your order number
- Photographs of the damaged item
- Photographs of the shipping packaging
- A description of the issue
This information helps us evaluate the claim and determine the appropriate next steps.
Order Changes and Cancellations
Orders may be modified or canceled before processing begins.
Once an order has entered processing or has been shipped, modifications or cancellations may no longer be possible.
Shipping Delays
Delivery delays may occasionally occur due to circumstances beyond our control, including:
- Weather events
- Carrier service disruptions
- Public holidays
- High-volume shipping periods
- Natural disasters
- Operational interruptions
Sustainability Commitment
As part of our commitment to responsible business practices, we strive to reduce packaging waste and use environmentally conscious packaging solutions whenever reasonably available.
Related Policies
- Return and Refund Policy
- Privacy Policy
- Terms of Service
- Payment & Checkout Policy
- Contact Information
Changes to This Shipping Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page together with the updated effective date.
Contact Us
If you have any questions regarding shipping, delivery, or tracking information, please contact us:
- Business Address: 1158 36TH ST, Emeryville, Oakland, California, 94608, United States
- Phone: +1 681-993-3454
- Email: losibeniadania@gmail.com